We are seeking an enthusiastic and detail-oriented Spa Coordinator to oversee front desk operations and ensure a seamless and exceptional experience for our guests. As the Spa Coordinator, you will be responsible for monitoring and attending to various areas, including:
- Reception desk
- Guest waiting areas
- Locker rooms
- Storage and prep areas
- Appointment scheduling and answering calls
Key Responsibilities:- Manage and oversee front desk operations in a fast-paced environment.
- Provide excellent guest service and ensure a smooth flow of the spa and salon experience.
- Maintain organization and cleanliness of guest-facing and back-of-house areas.
- Monitor the appointment book and assist with scheduling.
- Answer calls and handle inquiries with professionalism.
Requirements:- Experience: Reception experience in a fast-paced environment, preferably in a spa or salon setting.
- Flexibility: Must be available for day, night, and weekend shifts.
- Transportation: Reliable transportation is required for potential errand running.
- Skills and Attributes:
- Extremely detail-oriented
- Excellent communication skills
- Friendly, people-oriented, and customer-driven personality
- Ability to multi-task and prioritize effectively
- Proactive with the ability to anticipate needs
- Membership sales experience is a plus
- Join the team at Spa West, where we take pride in delivering luxury experiences to our guests. Apply now to be a part of Ohio’s premier spa destination!
